Page 5 - ISHA Annual Report 2019-20
P. 5
Trusted to make the difference
Passionate commitment to customers
Carried out planned repairs
and maintenance work at 11 of our buildings,
including painting, decoration
and structural repairs.
Annually we serviced
1,689
boilers
and monthly
we service 71 passenger
lifts
£1.6m on planned
repair works electrical safety checks
0 gas safety checks
outstanding
We engaged a new gas contractor, FDH, and have seen greatly increased satisfaction with our gas service to residents since their appointment.
We also appointed a Building Safety Manager, to manage our building safety programme for tall buildings.
Annual report 2019-2020
5
During 2019-20 we spent
£4m on routine repairs and maintenance
Our repairs budget also includes planned works which we carry out to make sure our homes are safe, secure and of a good standard.
Safety
Safety is our number one priority – and this includes the routine safety checks we must
carry out as a responsible landlord as well as the additional safety testing of some of our buildings which follows new Government building safety regulations following the Grenfell Tower disaster.
During 2019-20 we carried out:
